CPARS (Contractor Performance Assessment Reporting System)
The federal government's official system for documenting and accessing contractor past performance evaluations on federal contracts.
The Contractor Performance Assessment Reporting System (CPARS) is the official U.S. government database of contractor performance evaluations. Federal agencies use it to document how well contractors performed on completed contracts, and contracting officers use the data to evaluate past performance as part of source selections.
How CPARS Works
For most federal contracts above the reporting threshold, the Assessing Official (typically the COR or contracting officer) prepares a periodic performance assessment covering technical quality, schedule performance, cost management, business relations, and management of small business subcontracting. The contractor receives the draft assessment, has 60 days to review it and submit comments, and then the Assessing Official finalizes the rating.
Rating Scale
Performance is rated on a five-point adjectival scale: Exceptional, Very Good, Satisfactory, Marginal, and Unsatisfactory. An Exceptional rating requires demonstrated performance that significantly exceeds contract requirements in a way that was beneficial to the government. A Satisfactory rating reflects performance that meets contract requirements. Marginal and Unsatisfactory ratings can seriously harm future proposal scores.
Access and Confidentiality
CPARS records are accessible to government source selection officials through a secure portal. Contractors can view their own records. Records are not publicly available, though contractors can share them selectively. CPARS data is retained for six years after contract completion.
Protecting Your CPARS Record
Actively managing customer relationships throughout contract performance is the most important protection for CPARS ratings. Proactively communicating performance risks, addressing issues before the COR escalates them, and ensuring the Assessing Official has accurate documentation of accomplishments before the assessment is written are all essential practices. If a draft assessment contains factual errors, the contractor's written comments should document the corrections clearly with supporting evidence.
Frequently asked questions
How does a CPARS rating affect future proposals?
Past performance evaluators use CPARS records as primary evidence when assessing a contractor's track record. Exceptional and Very Good ratings on relevant contracts significantly strengthen proposal scores. Marginal or Unsatisfactory ratings can effectively disqualify a contractor from competitive range on performance-sensitive programs.
Can a contractor dispute a CPARS rating?
Contractors can submit written comments on any CPARS assessment before it is finalized. If a dispute cannot be resolved, there is a formal review process. However, disagreements about subjective evaluations are difficult to overturn. The best approach is preventing negative ratings through strong performance rather than disputing them after the fact.